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ISO 20000

ISO 20000

ISO 20000ISO 20000 is the first ever international standard for IT service management. Its main focus is continual improvement of IT services. The standard works by setting benchmarks for companies based on evidence. Achieving these benchmarks proves that a company is capable of consistent excellence.

A certificate in this service management standard (SMS) ensures customers the services your company provides are reliable, efficient, and of great quality. It sets specific requirements for multiple controls that ultimately improve an SMS.

This standard can be utilized by any company that wishes to achieve best practices standards of IT service management. Provide customers with peace of mind through consistent, high quality service with an ISO 20000 certification.